Privacy Policy
Controller
kCheft GmbH
Birkenweg 4/2, 5550 Radstadt, Austria
VAT No.: ATU82517206
E-mail: info@kcheft.com
Data Protection Officer: kCheft GmbH – Datenschutzbeauftragter / Privacy Officer
Personal data we collect
We only process data necessary for our services:
– Name, address, e-mail, phone number
– Order and payment details
– IP address and site behaviour (via cookies & analytics tools)
– Newsletter and contact registrations
Purpose and legal basis
Your data is processed for:
– Processing and delivering orders (contract performance)
– Customer service and communication (legitimate interest)
– Newsletters and marketing (consent)
– Statistical analysis via Google Analytics (consent via cookie banner)
Retention periods
– Order and invoice data: 7 years
– Contact requests: up to 12 months
– Newsletter data: until unsubscribed
– Analytics and marketing data: max. 26 months
Data sharing
We only share data with partners essential to our operations:
– Mollie B.V. (payment processing)
– Hosting provider
– Google, Meta (Facebook/Instagram) for analytics and advertising
For transfers outside the EU, Standard Contractual Clauses (SCCs) are applied.
Security
We protect your data through:
– SSL (https) encryption
– Regular security updates
– Restricted staff access
– Secure backups and two-factor authentication
Your rights
You have the right to access, correct, delete, restrict, object to, or transfer your data, and to withdraw consent at any time.
Requests: info@kcheft.com
You may lodge a complaint with the Austrian Data Protection Authority (DSB).
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